Welcome to tenkbd( the website) By accessing or using this website, you agree to comply with and be bound by the following Terms and Conditions. Please read them carefully before using our services. If you do not agree with any part of these Terms, you must not use our website or services. Definitions: Customer/User/You: Any individual or entity visiting, using, or purchasing from tenkbd Products: All fashion and watches and beauty items offered for sale on our website. Website: www.tenkbd.com Order: A purchase request placed by a customer via the website. Eligibility: You must be at least 18 years old and capable of entering into a legally binding agreement under the laws of Bangladesh to use our website and make purchases. By using this website, you represent that you meet this requirement. Account Registration You may need to create an account to place orders. You are responsible for maintaining the confidentiality of your account information and password. tenkbd reserves the right to suspend or terminate any account suspected of fraudulent or unlawful activity. tenkbd strives to ensure that all product information, descriptions, and prices are accurate. However, minor variations may occur due to differences in packaging, seasonal availability, or human error. We reserve the right to correct any inaccuracies or update product details without prior notice. Pricing and Payment All prices are listed in Bangladeshi Taka (BDT) We accept online payments through secure gateways and Cash on Delivery (COD) where available. tenkbd reserves the right to cancel any order if payment is not received or verified. Order Confirmation and Cancellation Upon placing an order, you will receive an acknowledgment email or sms Your order is confirmed once payment is received (for prepaid orders) or once it is dispatched (for COD). tenkbd reserves the right to cancel any order due to unavailability of products, pricing errors, or fraudulent activity. Return and Refund Policy We accept returns for damaged, defective, or wrong products only. Customers must notify us within 24 hours of receiving such items. Refunds or replacements will be processed after verification. Perishable goods and opened items are not eligible for return unless proven defective. Refunds will be issued through the original payment method within 7–10 business days. Use of Website: You agree not to misuse the website or engage in fraudulent, abusive, or illegal activities. You must not attempt to hack, modify, or disrupt our website or servers. Content on this website, including text, images, and logos, is the property tenkbd and may not be used without permission